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Observation & Recording Services
Capture every detail of user behaviour, voice, and screen with Colab’s professional observation suite, delivering secure recordings that accelerate stakeholder alignment and evidence-based decision making.
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See, hear, understand—evidence captured minus all technical friction.
Colab’s Observation & Recording Services give teams a turnkey lab environment equipped with multi-angle cameras, high-fidelity microphones, and encrypted storage, ensuring every usability session is captured, synced, and shareable without burdening internal IT resources.
Colab Offerings
- Multi-camera desktop capture synchronises facial expressions, screen activity, and eye-tracking streams for comprehensive post-session review.
- Observer room with one-way mirror allows stakeholders to watch live studies unobtrusively, fostering immediate cross-functional discussion and alignment.
- Secure cloud repository auto-archives HD videos, annotated transcripts, and biometric overlays, searchable by keyword for future reference.
- Real-time highlight clipping lets moderators flag key moments during sessions, reducing analysis time and speeding stakeholder debriefs.
- Optional remote observer feed streams encrypted video to off-site executives, ensuring visibility when travel or space constraints exist.
What's included?
- Multi-Angle Camera Array
- Studio-Grade Audio Capture
- Encrypted Video Storage
- Timestamped Session Logs
- Observer Room Access
- Highlight Reel Compilation
User sessions generate invaluable evidence, but only when captured accurately and stored securely. Colab’s Observation & Recording Services eliminate the hardware, software, and compliance headaches that usually block comprehensive documentation. Our Riyadh facility features ceiling-mounted 4K cameras, directional microphones, and integrated screen-capture rigs synchronised to millisecond precision.
Sessions are recorded to encrypted local servers, then mirrored to our PDPL-compliant cloud, where AI tags speakers, tasks, and emotional cues. Stakeholders can annotate moments collaboratively, speeding up grooming meetings and executive buy-in. Recordings feed directly into the Colab Insights Repository, creating a permanent, searchable knowledge base that compounds in value. Yearly service plans guarantee lab availability, participant handling, and priority technical support, while optional upgrades add biometric overlays or remote live streams for distributed teams.
Step-01
Define Goals and Success Metrics
Align test objectives with business KPIs and personas.
Step-02
Recruit Representative Target Users Quickly
Source vetted participants matching demographics and device criteria.
Step-03
Execute Moderated and Unmoderated Sessions
Capture tasks, emotions, and eye-tracking data seamlessly.
Step-04
Deliver Actionable Insights In Days
Receive severity-ranked report and recordings within three to five days.
Frequently asked question
Submit preferred dates in your portal; availability confirmed within one business day.
Yes, upgraded plans provide encrypted live streams to approved offices.
Raw videos are available same day; final reels delivered within forty-eight hours.
Standard retention is two years, extendable via annual archive add-on.
Absolutely—our team manages payments and compliance from start to finish.
Downloadable MP4 files and CSV timestamps import into most training platforms.
Eye-tracking and biometric layers are available on Premium and above plans.
Current panel is GCC-focused; broader markets will be added next year.
Yes, all on-site observers sign Colab’s standard non-disclosure agreement.
Upgrades are possible anytime; unused slots from previous tier transfer over.
Screen at native resolution and room cameras in 4K, synced to 30 fps.
Automated transcripts are generated for every session and human-verified on request.
Sunday - Thursday : 8:30 AM - 4:30 PM
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